September 30, 2012
Ms. Prishita
Customer
Magarpatta City, Pune
Subject : Apology letter for delivery of damaged consignment
Dear Ms. Prishita,
I Ms Manisha on behalf of Oriflame, sincerely apologize to you for the delivery of damaged consignment order from our side. Recently, we acquired a new and updated scheduling system, thus we were finding some difficulties and problems while delivery. We take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet our own expectations. On behalf of my company, I honestly apologize to you for the inconvenience caused by us. After finding that our system is not accurate, we immediately replaced it and now it is 100% functional and well versed.
We accept full responsibility for the mistake and I assure you, we are taking the necessary steps to prevent it from happening in the future. Kindly excuse us for this misinterpretation and accept the new purchase order sent to you by our company. Attached with this letter is the new copy of purchase order.
Yours truly,
Manisha
Customer Relationship Manager at Oriflame
all the posts and contents are very specific and apt to the topics. try giving a nice attractive name to your blog rather than communicattion assignment.
ReplyDelete